With Community Connect Residential technology, residential communities have powerful control over the real-time flow of resident requests, information and communications.
Emails and repetitive phone calls are replaced with a simple to use App that directs residents' requests and complaints, with exact information and GPS location, to the exact Property Manager, Maintenance, Security or other pre-designated person with everything they need to know.
Know Exact Locations for Reported Issues with GPS-Tagged Photos and Videos
When residents report a problem or issue, anything from flooding and irrigation to pet waste to equipment malfunctions, they simply take a photo and tap the App. The issue, with comments and photo, is attached and automatically prioritized and forwarded.
Property Manager pre-set service and information requests can be specific (with GPS) or general information reports and requests. Pre-sets and information requests are fully customizable and include:
Danger/Hazard
Noise and Sound
Trash/Garbage
Illegal Parking
Street Signs and Lights
Pet Waste/Pets Off Leash
Sidewalk Cracked/Raised
Graffiti or Mischief
Environmental Issues
Flooding/Irrigation
Bees, Rodents or Pests
Landscape Attention
Code Compliance
Street Maintenance
Wildlife
Fountains/Drainage
Community Connect Residential is available with an API (Advanced Programming Interface) that delivers all incoming information & requests for service directly to your CRM (Customer Relations Management) or work order management software.
Community Connect Residential technology empowers Association's and management to send out communications to residents based on the geography of where in the community they live.
Residents living in one area of a community can be provided information that may not be relevant to those living in another area. This helps to prevent “information overload” that can keep users from reading the information they need to know.
Providing photo and video images enables Associations, Boards of Directors and Executives to inform residents or members about:
Upcoming Events
Board or other Meetings
Changes to Rules and Regulations
Construction, Street Work
Security Alerts, Bulletins and Issues
Other Alerts